Got a question? We’re here to help.
From how-tos, cleaning, to training new kittens, read some of our most frequent questions from the cat community.
Kit | Pellets | Pads | General enquiry
What comes in the Ezi-LockOdour kits?
What are the differences between the Open, Hooded and XL Kits?
What sized cat is this system designed for?
Do you sell a hood separately?
How do I clean the Ezi-LockOdour tray after emptying the pad and pellets?
What are the dimensions of each tray when fully assembled?
How do the Ezi-LockOdour pellets work?
What are the Ezi-LockOdour pellets made of?
Are the Ezi-LockOdour pellets safe if accidentally ingested?
How many of the Ezi-LockOdour pellets do I have to use?
What’s the difference between the unscented pellets and scented pellets?
How do the Ezi-LockOdour absorbent pads work?
What are the Ezi-LockOdour absorbent pads made of?
How long does an Ezi-LockOdour absorbent pad last?
What is the difference between regular absorbent pads and extra-absorbent pads?
What is the difference between the unscented pads and scented pads?
What is the Ezi-LockOdour Dual Layer System and how does it work?
Why should I use the Ezi-LockOdour Dual Layer System instead of my regular cat litter?
Will this stop my cat from kicking and tracking litter everywhere?
How do I transition my cat from their old litter tray to the Ezi-LockOdour Dual Layer System?
Would one system work for more than one cat?
Can I use litter from other brands with the Ezi-LockOdour Dual Layer System?
What should I do with solid waste?
Does the Ezi-LockOdour Dual Layer System help eliminate odours caused by solid waste?
Does the Ezi-LockOdour Dual Layer System work if my cat urinates in the same spot of the tray every time?
Would it work with my other pets as well? My other pet is litter trained.
I have just welcomed a new kitten. Where do I start with litter training?
Where can I buy the Ezi-LockOdour products in Australia?
How do I dispose of the Ezi-LockOdour absorbent pads?
How do I dispose of the Ezi-LockOdour pellets?
Can the Ezi-LockOdour pellets and pads go in a green waste bin?
Are the Ezi-LockOdour pellets and pads biodegradable or compostable?
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